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Karis obtained a Master’s in IT and PMP certification to apply 10+ years of managing programs/projects in higher education to the IT industry

In Current Role

Created visibility to KPIs
Implemented data-driven process enhancements
35% improvement in resolution times in 4 months
71% improvement in intake process YoY
Established a coherent, efficient process to proactively solution recurring issues

Professional Interests

IT product/project management, data analytics, machine learning, AI, process mining, data privacy/protection, cyber security